
New Gen Homes
First-home buyers frequently praise staff like the team, the team, and the team for patient, transparent guidance through land selection and design phases. The team finds blocks quickly, listens to budget constraints, and keeps clients informed until construction begins. Post-handover falls short for some. Finishing trades (tiling, painting, door hardware) occasionally underperform expectations, and defect follow-up can drag. Once keys are handed over, communication tightens; some clients report waiting weeks to even schedule maintenance visits.

