Most reviewers praise Axon's design collaboration, problem-solving, and finish quality on custom builds and renovations. One major project experienced significant defects, denial of issues, and external intervention via the Building the team.
Based on limited recent reviews, so treat this as low-confidence.
Builders the team, the team, and the team deliver custom homes with direct owner involvement from start to finish. Work consistently finishes on time and within budget, with reviewers citing transparent dealings, efficient communication, and skilled tradespeople as standout strengths.
New Choice Homes delivers a well-organised building journey with strong customer support, particularly during the pre-start and early design phases. Named staff build genuine relationships and respond promptly to questions throughout the process. On-site supervision is typically meticulous with good attention to detail at handover and walkthroughs. However, some customers have experienced significant delays and reported poor handling of defects, with responsibility pushed back to clients rather than taken by the builder.
Most customers experience thoughtful design guidance from the sales team and timely updates during construction, with site supervisors earning specific praise for responsiveness and attention to quality. However, a minority report serious delays before slab lay, construction errors missed during supervision, and slow follow-up on defects, creating frustration when early promises do not hold. Interior design input, standard finishes (stone, 900mm appliances, double garages), and fortnightly progress photos mark the typical build journey. The team staff-the team, the team, the team, the team, and the team-feature prominently in praise for patience and going beyond typical scope.
Last updated 2026-08-18