First-time builders praise Arli for transparent pricing, patient guidance through every stage, and site staff who keep them informed and confident. The team (sales, coordinators, supervisors) delivers handovers on schedule and handles custom changes without fuss.
Post-build experiences vary: most move in problem-free and stay loyal, while others face months of defect follow-ups, communication delays, and reluctance to warranty work after the 12-month window closes. Those who encounter defects report needing multiple site visits and personal escalation to resolve issues completely.
All eight reviews give five stars. Clients consistently praise the team's honesty, communication, and attention to finishing detail. The team-completion follow-up on minor issues stands out as a regular positive.
IB Homes delivers new builds, extensions, and NDIS-accessible homes on time and within budget. Clients consistently praise the team's responsiveness, problem-solving on tricky sites, and attention to finish quality, with strong support continuing after handover.
Most reviewers praise their planning expertise and honest counsel on complex Melbourne sites, particularly their ability to maximise yield and navigate council requirements. Some found their subdivision planning costs prohibitively high, especially when applications failed despite initial feasibility advice.
Last updated 2026-08-18